Dazzles A Ladies Point
At Dazzles A Ladies Point, customer satisfaction is important to us. Please read our refund and return policy carefully before making a purchase.
1. Digital Products and Online Courses
All digital products, including pre-recorded courses and downloadable content, are non-refundable and non-returnable.
Once course access or digital content has been delivered, no refund, cancellation, or exchange will be provided under any circumstances.
We request customers to review course details carefully before purchasing.
2. Handmade Jewellery Products
We accept return or replacement requests only in case of:
- Damaged product received
- Defective item
- Incorrect product delivered
3. Mandatory Unboxing Video Requirement
To request a return or replacement, customers must record a complete unboxing video from start to end.
The video must clearly show:
- The sealed package before opening
- Opening of the package
- Product condition inside the package
The video must be shared with our customer support team immediately after delivery.
Requests without a proper unboxing video will not be accepted.
4. Return Request Process
Customers must share the unboxing video along with order details on our customer support number.
After receiving the request:
- Our team will review the issue
- Verification will be completed
- Update will be provided within 24 to 48 hours
5. Approval and Resolution
If the request is approved after verification, we may offer:
- Replacement of the product, or
- Refund, depending on the situation
The decision of Dazzles A Ladies Point will be final after inspection.
6. Non-Returnable Conditions
Returns or refunds will not be accepted if:
- No unboxing video is provided
- Product is used or damaged after delivery
- Request is raised after the allowed time
- Damage caused due to mishandling by customer
7. Contact Support
For return or refund assistance, please contact:
Dazzles A Ladies Point
Customer Support: 9650919684
Email: contact@dazzlesladiespoint.com